4.42/5
4.42/5   (based on 220 user reviews)

Newchic.com offers clothes, dresses, bags, shoes, jewelry and other fashion products, etc.

Newchic.com is an online shop of women and men’s clothing. The products of Newchic include women and men’s clothes, bags, shoes, jewelry, beauty ant accessories, etc. Newchic ships worldwide to nearly every country across the globe.

Contact Information:

Address:

Tel:

Payment Methods: PayPal

Shipping Methods:

Domain Name Register Date: 2012-03-28

Up to 63% Off + Free shipping for Halloween
End Date: 2017-10-31

All Customer Reviews (246)

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  • 5/5
    (5/5) Reviewed by OANA on May 29, 2016 #

    I receive my order and I am very pleased with my two dresses.Thank you,Kira, for helping me to change size of my dress.You are very kind! The whole team isvery responsive to customer needs.You all are great and have quality stuff.
    Thank you, Newchic!

  • 3/5
    (3/5) Reviewed by Kirsten on May 27, 2016 #

    Exellent customers service from Setlla.
    Always an answer whitin 24 hours.

    1½ month for delivering is a long time to wait, but when it finally arrived I am very pleased.

    • Replied by Newchic Team on August 3, 2016 #

      Dear Kirsten

      Deeply sorry for the delay, usually from China to world wide needs 7-25 business days to ship, and it may be delayed because of customs problem. Next time if the parcel can not arrive on time, welcome to contact with us as soon as possible http://www.banggood.com/Contact-Us_hi111 and we will offer you the best solution in 48 hours. 

      Best wishes.

  • 4/5
    (4/5) Reviewed by Jacqulin on May 23, 2016 #

    Very pleased with the excellent service.
    On returning items they are very through in making sure everything is processed properly and continuous support for the customer satisfaction.

  • 5/5
    (5/5) Reviewed by Raquel Gigi on May 23, 2016 #

    Great items and nice quality

  • 4/5
    (4/5) Reviewed by rose macisaac on May 10, 2016 #

    very good

  • 5/5
    (5/5) Reviewed by Audrey WESTMACOTT on May 6, 2016 #

    esxcellant…VERY VERY HAPPY with Item…!!!!!

  • 5/5
    (5/5) Reviewed by Susanne1954 on May 5, 2016 #

    I felt compelled to write and say how happy I am with the Newchic customer service, especially Kira. They have always answered my emails within 24 hrs and had no problem with refunding my money due to an order not being able to be filled. It really is rare in this day and age to find a company (especially an online company) that is so focused on keeping their customers happy. Well done Newchic, you will have my business for a long time to come. Keep

  • 5/5
    (5/5) Reviewed by Janet Marshall on April 23, 2016 #

    This site is outstanding when it comes to customer service! I had accidentally ordered the wrong size shoes and they were kind and generous enough to reorder the shoes for me at no additional charge. Will definetly order from them again!

  • 5/5
    (5/5) Reviewed by Gertie on April 18, 2016 #

    It took a long time for me to receive my order but customer service kept in touch by answering my emails to them. I finally received my order and it was worth the wait

  • 1/5
    (1/5) Reviewed by kay feeman on April 11, 2016 #

    Awful experience……….will not use again. Also got charged me an additional $2.00 for some international payment through pay pal….which was never mentioned in any emails.

    • Replied by Newchic team on June 29, 2017 #

      Dear kay,
      Sorry for the inconvenience caused.
      We do not add any additional charges or taxes in China. Possible additional costs to you may include:
      – Bank transfer charges,
      – Paypal money upload charges.
      You can get more details in the help center of Newchic. https://www.newchic.com/ordering-faq-hc85.html
      For any further information or assistance please feel free to contact us by service@newchic.com. We will do our best to help you.
      Best regards,
      Newchic team.

  • 5/5
    (5/5) Reviewed by Margy Ohring on April 6, 2016 #

    Customer service is excellent. Prompt reply to request. The situation resolved itself. I would buy from them again.

  • 5/5
    (5/5) Reviewed by DON BROWN on March 28, 2016 #

    THE QUALITY OF THE ITEM IS GREAT, I WILL DO BUSINESS AGAIN.

  • 5/5
    (5/5) Reviewed by jobit on March 28, 2016 #

    achat conforme à mes attentes

  • 5/5
    (5/5) Reviewed by Deborah Slack on March 19, 2016 #

    I want to thank the New Chic company for a first time buyers.Happiness I recieved my goods was very pleased with what I got.I will be ordering again very soon.Thank you all.For the great treatment,and job you do. Deborah S. NC

  • 4/5
    (4/5) Reviewed by John Faulkner on March 18, 2016 #

    I had a problem with an order that I didn’t receive. The order was shipped but I didn’t receive it. Upon emailing Customer Service I was treated in an excellent fashion. I was offered a re-shipment of the item or a refund, no problem. Excellent customer service.

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