4.49/5
4.49/5   (based on 151 user reviews)

Newchic.com offers clothes, dresses, bags, shoes, jewelry and other fashion products, etc.

Newchic.com is an online shop of women and men’s clothing. The products of Newchic include women and men’s clothes, bags, shoes, jewelry, beauty ant accessories, etc. Newchic ships worldwide to nearly every country across the globe.

Contact Information:

Address:

Tel:

Payment Methods: PayPal

Shipping Methods:

Domain Name Register Date: 2012-03-28

Coupon Code:
Coupon Code:b1004f
End Date: 2017-09-30

All Customer Reviews (163)

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  • 5/5
    (5/5) Reviewed by sonja on May 18, 2017 #

    I am very happy with the customer’s service, they solved my problem immediately.

  • 5/5
    (5/5) Reviewed by pauline dube on May 16, 2017 #

    I was very pleased with the fact it took so long for my order to arrive that I did send an email on my items but the service overall was great they email me right away on my items and told about them when they email me about my items I got them a week after so I decided to send ameil to let them know I had received my item they were very happy that I did and so was I thank you

  • 4/5
    (4/5) Reviewed by Aldo Venegoni on May 15, 2017 #

    A very excellent support by Miss Sabrina.

  • 4/5
    (4/5) Reviewed by Madison Native on May 12, 2017 #

    Received what I ordered but took a while.

  • 5/5
    (5/5) Reviewed by Ellen Adams Crawford on May 11, 2017 #

    Customer service was just spectacular… my questions were answered every time I emailed immediately and my issue was solved in a timely manner …
    Love this store and love the products…

  • 4/5
    (4/5) Reviewed by Alex on May 8, 2017 #

    I can recommend this company to all ladies : they have very interesting assortment of dresses; and most important moment for any online shopping – very supportive an helpful customer service. My personal thank you to Sabrina for a great assistance.

  • 1/5
    (1/5) Reviewed by Alli on May 5, 2017 #

    The customer service from Sally at Newchic was very good however my parcel was despatched on 25 March and as at todays date, 05 May nothing has been received. Sally has offered to refund me, we will wait and see how long the funds are in my account. The Tracking system used is unreliable as well. I do not recommend South Africans attempt to order as our Postal System is rotten.

    • Replied by Newchic team. on May 12, 2017 #

      Dear Alli.

      The delivery time depends on the countries and the shipping methods. Please check here. http://www.newchic.com/shipping-methods-hc13.html.
      Sometimes, the item may be delayed because of customs clearance, holidays or bad weather. These situations are out of our control. Hope you can understand.

      The Expected refund time depends on the payment methods.
      Paypal: Within TWO-THREE business DAYS
      Credit card: Refund within one business day, but bank processing may take 7-14n days to show in your account
      iDeal: Within FOUR business DAYS
      Boleto: Within TWO business DAYS

      Any questions, please contact us by live chat or service@newchic.com. Thank you.

      Best regards,

      Newchic team.

  • 5/5
    (5/5) Reviewed by Lazo on April 28, 2017 #

    The sevice is great and their reps are so helpful. I did not receive my order, reasons unknown and they are very quick to respond and they send consignment again
    I will continue to shop with this store.

  • 3/5
    (3/5) Reviewed by darrell lee on April 28, 2017 #

    Even though there was an error in my order, this company went above & beyond to make sure that I was satisfied, I wilL definitely continue to do Business with them….

  • 5/5
    (5/5) Reviewed by Bev Grant - Hastie on April 27, 2017 #

    The sevice is great and their reps are so helpful. I did not receive my order, reasons unknown and they are very quick to respond and refund the money
    I will continue to shop with this store.

  • 5/5
    (5/5) Reviewed by julie on April 27, 2017 #

    Very good and efficient customer service in this company

  • 5/5
    (5/5) Reviewed by Elizabeth Coutts on April 26, 2017 #

    Very pleased with this Supplier, I had a query which they were very helpful sorting it out for me and they are very quick to respond. Would be happy to purchase from them in future.

  • 5/5
    (5/5) Reviewed by Brach Jürgen on April 24, 2017 #

    I got a bag from Newchic, very good quality! The service and contact to Newchic is great, fast and smart, very kindly personal.
    Thank you

  • 5/5
    (5/5) Reviewed by Jill Mendham on April 20, 2017 #

    I ordered shoes from NewChic. They took awhile to arrive but I was kept informed all the time. Shoes are totally as described. Fit is good. Price even better. Will definitely order more.

  • 5/5
    (5/5) Reviewed by Sue Price on April 19, 2017 #

    Although my items were out of stock, I have been most impressed with the speed and level of customer service. The assistant Sabrina has been most helpful, and my money refunded with no fuss at all.

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