ChineseMoods.com is an online China clothing store.
Contact Information:
Chinesemoods Sources International Trading Co., Ltd
Address:
Unit 701, 9/180 Zhou Jin Rd.,
Shanghai 200010
P.R. China
Tel: +86-21-63325058 +86-21-63340184
Payment Methods: PayPal, Western Union, Wire Transfer
Shipping Methods: DHL, UPS, FedEx
Domain Name Register Date: 2004-02-26
I ordered five pieces of clothing from chinesemoods.com; two of the items I received were incorrect. One was the wrong size (I ordered M, they sent L), the other was the wrong cut (ordered a short dress, they sent the long version of it). I decided to keep the long dress, but I immediately notified them of their error on the L size item because it is unwearable (too big). Although on their website they say they pay for exchanges if it is their mistake, this is a bold face lie! They replied to my e-mail and said for me to keep the wrong sized item, but that I would need to pay again for them to send me the correct size. I told them this was unacceptable and that they would need to honor what they said on their website they’d do when it is their mistake. I never received a reply. I will have to take the item to a tailor to have it fitted. I WILL NEVER SHOP FROM THIS MERCHANT AGAIN!!!