2/5
(based on
3 user reviews)
EastStore.com offers Chinese clothing & Oriental Clothing, Cheongsam & Qipao, Chinese Jackets for women, Kung fu uniform and jackets for men, etc.
EastStore.com is an online store for Qipao, oriental dress & traditional Chinese clothing since 2002.
Contact Information:
Address: N/A
Tel: +86-21-52769686
Payment Methods: Credit Cards, PayPal
Shipping Methods: UPS
Domain Name Register Date: 2002-09-08
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I’ve been meaning to write this for a long time now. I ordered what seemed to be a beautiful cheongsam/qipao from eaststore.com and this is why it was TERRIBLE:
1. It didn’t come on time like promised
2. It was impossible to get a hold of anyone to talk to to check the status of the order
3. When it finally came in (too late for me to wear it for the occasion), it was not like the picture online nor did it fit the description. Definitely was NOT silk! It was a thin, rough, cheap material. And what is this? One size fits all?? I would expect some alterations needed, but this was way bigger than what I ordered.
4. And of course… It was impossible to contact anyone about how to return the dress. The package said not to send anything to the attached address and to contact the store for returns, but I was never able to get in touch with anyone.
In summary, it was a horrible experience. I thought I was spending a good amount of money on a good product in return, but they let me down, severely. I feel so cheated! And now I’m out $200 USD!
DO NOT ORDER FROM THESE PEOPLE! and I will find as many ways to post this review so that nobody else gets cheated by them! I’ve already found another with my same experience who posted pictures of her dress received:
http://boards.weddingbee.com/topic/eaststore-chinese-dress-dont-buy/
Before buying I’ve researched reviews on this company as it was all online. There were only 1 or 2 reviews which were published (one +ve and one -ve) so decided to take a risk.
Received my order from Eaststore after 3 weeks and chasing UPS around.
I’m quite disappointed with the product. The dress cost $224 (silk and lace) and I paid an additional fee for bespoke measurements. The material was a cheap-looking shiny lace and definitely not silk. Buttons look bigger and gaudier than on the website and the cap-sleeves weren’t sewn in properly – it hangs differently from the picture in the website. It is definitely not bespoke and not sure why they charge the additional fee in the first place – I took my measurements twice just to be sure but the dress came back 2 sizes bigger -looks like I’m wearing a gunny sack.
They respond quite quickly to mail regarding orders but obviously didn’t respond to my paypal dispute. I’m raising a claim with paypal – watch this space.
The dress is sewn and shipped from China – workmanship and quality not up to par. Would not like anyone to feel scammed from buying from this website, so am raising a DO NOT BUY from eaststore dot com
I got my qipao from eaststore.com. It was custom made to my very non-petite measurements… I’m tall, white and curvy! And I was very happy with it… more importantly, my Chinese MIL was happy with it! I opted for a darker red and it has embroidery all along one side.
The guy I dealt with from the website via email was really awesome. I wanted a specific embroidery from their website, but in a different color than was shown.