4.9/5
4.9/5   (based on 1837 user reviews)

GearBest.com offers cool gadgets, cell phones, tablet pcs, computers, electronics and men’s clothing, etc.

GearBest is more than just a shopping site, it’s designed for gadget lovers by gadget lovers. GearBest.com offers cool gadgets and electronics including cell phones, tablet PCs, mobile accessories like power banks, cell phone cases, bluetooth keyboards, projectors, memory cards, car GPSs, car DVRs, LED lights, flashlights, MP3 & MP4 players, headsets, IP cameras, action toys, radio control toys, animation figures, as well as the latest men’s fashion products including jackets, hoodies, shirts, t-shirts, watches, etc.

Contact Information:

Address: N/A

Tel: +1-899-138-0318

Payment Methods: PayPal, Credit Card

Shipping Methods: DHL, EMS, FedEx

Domain Name Register Date: 2013-12-16

Coupon Code:
Grab the coupon "SMALLTOYS", enjoy 15% off for all small toy @GearBest, 500 times limited, ends on Oct.31.2017.
End Date: 2017-10-30

All Customer Reviews (1,848)

1 2 3 123
  • 5/5
    (5/5) Reviewed by Mirko Serafini on July 14, 2016 #

    Dovevo acquistare il cellulare dopo che il mio si era rotto, ho trovato il redmi note 2 sul sito gearbest ad un ottimo prezzo e con spedizione dal magazzino europeo. Lo acquistato il sabato mattina (numero ordine W1606250425017054 del Jun 25, 2016 17:25:01 PM) è la domenica già era pronto per partire…incredibile. Dopo aver seguito il codice di tracciabilità su internet con i vari movimenti, ho ricevuto il mio cellulare il venerdì consegnato dal corriere SDA….spedizione rapidissima…il mio telefono arrivato in una sola settimana. Che dire sono felicissimo dell’acquisto è sicuramente continuerò ad acquistare da questo sito anche dal magazzino cinese perchè i prezzi sono veramente competitivi e con la nuova spedizione italy express anche le spedizioni risultano veloci. Consigliatissimo a tutti.

  • 5/5
    (5/5) Reviewed by Dmiry Katkov on July 13, 2016 #

    I ordered many things from this site – e-liquids, phones (for example my order W1606081330088639 was dispatched on 2016-06-11 and I had it in my hands on 2016-06-24) – the dispatch was fast and the prices are really low compared to other online shops. Their support answer on time and resolve any issue you might have with your orders. I can recommend this site and if you want items cheap and fast – try it.

  • 5/5
    (5/5) Reviewed by Ciro De Martino on July 13, 2016 #

    Ordinato un atomizzatore wotofo serpent mini “Order No.:W1606150921010791” il 16 giugno approfittando degli sconti proposti dal sito, il prodotto e ottimo ed e arrivato nei tempi previsti. Acquisterò altri prodotti da loro e consiglio il sito per la vastità dei prodotti e per l’ottima assistenza.

  • 5/5
    (5/5) Reviewed by Sergey Malchenko on July 13, 2016 #

    Заказал в магазине гербест экшн камеру и аксессуары к ней. Это вообще первая покупка в этом магазине. Почему я выбрал этот магазин? Там была самая лучшая цена.Я сравнивал с ебей, с алиэкспресс. Например сама экшн камера на ибее стоила 51 доллар, а в гербесте 46 долларов. Так я еще купил селфи палку и аккумулятор запасной. По доставке было так, 11 дней посылка висела со статусом не отправлено. Написал в службу поддержки, с переводчиком на английском писал. Ответили мне на русском, там русскоязычная техподдержка. Написали что товара временно нет на складе, но будет через пару дней. Предложили 2 варианта, подождать или вернуть деньги, да еще и какие то там баллы начислить. Решил подождать.В итоге доставка заняла в общей сложности 35 дней. Посылку привез курьер. В общем я остался доволен. Также они принимают оплату по Pay Pal, что добавляет уверенности.

  • 5/5
    (5/5) Reviewed by Evgeny on July 13, 2016 #

    I’d like to say some words about my order WP1606170615158455. So, everything comes at time (wait only 2 weeks). I choose an express delivery (21$ to Russia, my order weight is near 3.3kg) and 2$ ensurance. All products has a good quality. The only problem was that Xiaomi Yeelighth work only with Android devices, be careful, iPhone owners:)

  • 5/5
    (5/5) Reviewed by AbdulQader Qasim on July 12, 2016 #

    I have ordered a lot of items from GearBest and the latest order I received was order No.WW1606270527094161
    I can say that this website is marvelous and it provides a huge number of excellent products with excellent prices comparing with other websites. Sure that I will buy more products and I fully trust the site and the customer services who are replying immediately once I contact them.

  • 5/5
    (5/5) Reviewed by Aaron Adasme Briones on July 8, 2016 #

    He comprado en varias ocasiones y todo ha llegado en un tiempo bastante bueno, responden las dudas y tienen precios bastantes buenos en comparación a otras páginas.

  • 5/5
    (5/5) Reviewed by Kósa György on July 7, 2016 #

    Very quickly arrived at the product.
    Everything was fine, I recommend the site to others.

  • 1/5
    (1/5) Reviewed by Sid Greenfield on April 3, 2016 #

    In addition to being a scam operation, I’m fairly certain that Gearbest is a shill for Chinese Intelligence and/or an identity theft ring.

    They require “verification” of your identity … After They Have Your Money … by requiring a scanned copy of your DL or Passport … Etc., Etc., … AND they really want your signature on something.

    Here is their standard communication:

    Thank you very much for recent order on gearbest!
    We have sent you a new message entitled ‘Please confirm your gearbest order W1604011735541*** for payment verification’ in your gearbest account.

    Please view and reply us here on this link : http://support.gearbest.com/in…… yadda, yadda, yadda

    Once we have received your reply, we will typically respond you within 24 hours (except weekends and public holidays).

    GOING TO THE LINK SAYS:

    We will process your order as soon as we receive the payer’s ID confirmation.

    Please provide us the following documents:

    1) 1 color photo of your identity card or passport or driving license.

    The photo must show clearly, the full name, expiry date, signature and address if applicable.

    You can hide the date of birth and document number for your privacy.

    2) A color scanned copy or picture of your recent utility bill (the address should match your billing or shipping address)

    3) If you paid this transaction by credit card via paypal, please write down the credit card number for the first 4 and last 4 digital numbers, (for example 6011*****5871 ).
    ————————————————-
    ( To prevent fraud, processors don’t send your credit card or financial info to China … Just the money … SO these characters are attempting to build a file on you and get as much credit card and personal data as possible. )
    ————————————————-
    As far as I am concerned, PAYPAL and AMAZON are Complicit in the scam.

    MY RESPONSE TO GEARBEST:

    YOU are not supposed to see our credit card details … That is why you don’t have them … Paypal is responsible for payment verification, which is done as a matter of course within the credit card system in the US.

    YOU (a supposed retailer in some podunk village on the Yang Tse River) have no way of knowing if My picture… or credit card … or Passport … or signature … or ID cards are legitimate or not.

    YOU already have the money ( $400+ ) a valid Paypal Credit Card Order and you don’t require anything else.

    Ship my order or issue an immediate refund or I will issue a charge-back … You have 24 hours to ship via DHL

    I’ve received No reply of course.

    NOTE: Nearly every positive review of this company is Fraudulent … actually placed by one outfit Shanghai and another in Shenzhen, mainland China … Quite sophisticated.

    Also, the following “review” websites are probably owned and/or operated by GearBest … Their adverts appearing on many of the so-called review websites are a dead giveaway:

    https://www.trustpilot.com/review/gearbest.com
    http://gearbest.pissedconsumer.com/
    http://www.gizchina.com/chinese-store-directory/gearbest-review/
    http://www.scamadviser.com/is-gearbest*com-safe.html … BAD WOT RATING
    http://www.ripoffreport.com/r/gearbestcom/internet/gearbestcom-deceptive-sales-practices-3rd-party-overseas-shipping-no-guarantee-of-deli-1216557
    http://www.scamadviser.com/is-gearbest*com-safe.html … BAD WOT RATING
    http://www.reviewopedia.com/gearbest-com-reviews
    http://www.china-phone.net/shops/gearbest-review-experiences.html

    AND MANY OTHERS.

  • 5/5
    (5/5) Reviewed by Ali Ababneh on March 19, 2016 #

    Professional, Reliable and Safe Online Shopping Store

    Hello..
    My name is Ali Jamal, I’m from Jordan and I’m a big fan of Xiaomi phones (Chinese Brand), I’ve checked out many online stores to buy “Xiaomi Redmi Note 3” Smartphone and just came into Gearbest.com website by chance.

    Definitely, GearBest(GB) offered the Lowest price among all other stores and that was the first thing that took my attention to be honest, after that I read FAQ and Terms on GB website, It was clearly detailed with many professional features that made my purchase safe and protected, such as:

    1. Presale Price Protection Program
    2. Full Refund or resend package in case of missing or faulty product.
    3. Many shipping options with tracking number and insurance.
    4. Technical Support

    I made my first purchase, received my order number, tracking number and even an image for my package and I was really pleased with their accuracy and honesty in dispatching my package to the shipping company in the 3rd day as stated in the product page in their website.

    After 8 days, shipping company in my country called me stating that my package were lost, it was very frustrating for me but I’ve contacted GearBest support immediately and thanks GOD they replied my ticket at the same day and told me that they have to check my package status with the shipping carrier.

    After some days, GearBest support contacted me apologizing for the delay and not receiving my order, they said that my package were lost during shipping and they take the full responsibility for that, they also offered me 2 options: either a FULL REFUND or Resend my Package for FREE and I chose the first one..

    Now, I can clearly confirm GearBest is Professional, Reliable and Safe Online Shopping Store, where you can find many products with:

    * The lowest prices.
    * Professional Technical Support
    * Insurance and Full Refund
    * Multiple Safe payment methods (Paypal for example)

    I have read some bad reviews on GearBest on the internet and after digging deeper into them I can clearly say that most of them are NOT REAL or because they didn’t read what was written on the product page, So:

    ** For anyone who is hesitating to buy from Gearbest:
    Do NOT, Go Ahead and be sure you will always get what ever you order from GearBest.

  • 1/5
    (1/5) Reviewed by Lkj on February 16, 2016 #

    Its very bad
    I asked them refund
    But after 8months, they finally refund my product
    They suck.
    And shipping is very slow.

    Sucks

    • Replied by Gearbest.com on February 16, 2017 #

      Dear Lkj,
      Thank you for taking the time to write a review.
      We at Gearbest offer many different shipping methods with varying shipping times and prices. We will always do our best to meet the customers shipping needs.
      For more details on our shipping methods and whether free shipping is available, please see here:
      http://www.gearbest.com/about/shipping-methods.html.
      Could you please tell us your order number or ticket number?
      Could you please email to support@gearbest.com with the title “ keryet complaint from Lkj ”?
      Once we received the details, we will check and deal with this issue to your satisfaction.
      Thank you for your patience.

  • 1/5
    (1/5) Reviewed by catalina on January 28, 2016 #

    I have waited for well over 3 weeks for an item with totally unsatisfactory responses regarding delivery. I would never order from there again. additionally there was no indication where the product was coming from so I had no idea was a Chinese company.
    Customer service was atrocious with no direct answers about delivery or how to correct my situation.
    Again would never recommend the site and certainly never use them agian

    • Replied by Gearbest.com on February 16, 2017 #

      Dear catalina,
      We are sorry for any inconvenience.
      According to the information you provided, I don’t find your order.
      Could you please tell us your order number or ticket number?
      Could you please email to support@gearbest.com with the title “ keryet complaint from catalina ”?
      We would like to solve your problem to your satisfaction once received the information.
      Looking forward to hearing from you.
      Gearbest.com

  • 5/5
    (5/5) Reviewed by Sebastian on November 9, 2015 #

    Ive tested a couple chinese shops in the last Years, i bought lamps, accessoires, smartphone things, house ware, watches and e-cigs for some hundreds of dollars (in my case euros, because im from vienna 😉

    I have to read a lot of bad comments and hating posts about them, which confuses me a lot.
    Wholesale is not my area, so im not able to talk about, but normal customer shopping, i have a lot of experiences.
    And i wanna recommend one website, i know since some months now….

    …www.gearbest.com and http://www.vapor.gearbest.com

    Im really happy about, to come in business-relations with the guys from gearbest.
    They are always friendly and on buyers orientation, also if there are any questions and troubles, and the website is very convenient to use, stable, and full of interesting products.

    The standard prices are not the cheapest, but you have to notice that they offer free shipping for each product!
    If youre lucky you find an cupon code or Flash Sale, which makes gearbest-offers, the cheapest (i know) including free shipping all over the world! That is absolutely amazing.

    Yes, the delivery time is long. Very long for european or US Standards, but i mean they ship from China… Two or three days by free shipping is not possible for an profit-company.
    My experience is, the most orders lasts three weeks to delivery.
    History of my last orders:

    WW1506260033143396 on Nov 5. yes, i ordered today again.

    WW1508151259545299 from Aug 16.

    WW1506260033143396 from June 26.

    and one or two others which i did on my second account, because i did an mistake while the paying process, which opened a New account instead using my original gearbest profile. That was my, respectivelly paypal’s fault.

    Sometimes i recieved after two weeks, sometimes it lasts a little longer.
    I had just one parcel, which was an mistake, about $3 which lasts more than 45 days (which is the time line, where gearbest starts investigations what happend with it).
    So i opened a ticket, and they told me that my parcel arrived them back of any reason, and gearbest asked me to send again or refund.
    On the next day, i had this $3 on my account.

    So, out of my experience i have to say, 2-3 weeks is the Standard delivery time with gearbest.com. And honestly, thats absolutely ok, in fact of free shipping.
    By the way, usually i choose “add tracking number”, which costs anything by $2 on the shipping options, because its a long way from China to Europe, and gearbest recommends that too.
    There should also be the opportunity for you, to choose an shipping Insurance which costs $1,50 or $1 im not sure.

    So, all in all gearbest is a really fair acting, China shop, with good prices, free shipping, and an very good customer service! with very kind people.
    Gearbest.com is my favourite Shop for China, but by the way:
    They started an german warehouse now (they also have for the USA!), with its own facebook profile and service.

    Im happy with them, and i think, before people write/post bad ratings and comments, they should give them the chance to offer a solution! And everybody should always stay friendly, in my opinion thats the way to get in good relations.

    Kind greetings from vienna/Austria,

    Sebastian

  • 1/5
    (1/5) Reviewed by Max Rockatasky on March 25, 2015 #

    ALL CUSTOMERS BEWARE! I paid for this order on Feb.19, 2015. As of March 25, 2015, I have not received the merchandise/order. I have waited 35 days. GEARBEST tracking number states “Origin Post is Preparing Shipment “, which is defined as order was never shipped. Customer Service is in an unknown location (not in USA), and will not provide any information on a shipping or a delivery date. GEARBEST refuses to refund the amount I Paid in Full on February 19, 2015. GEARBEST accepts buyers payment, but provides nothing in return!!!

  • 1/5
    (1/5) Reviewed by Louis on October 1, 2014 #

    Today marks 30 days since my order was paid
    and I am no closer to getting my Phone.
    I paid for expedited shipping this on the outside should have taken a week maybe two,
    the answers i get are at best, scripted here is a transcribed version of our communication Dear Louis,

    Thanks for your message and inquiry. we sincerely sorry for not shipping your package yet.

    We have sent your package to carrier company.
    Carrier company will send it out today or tomorrow.
    Please wait for it.

    If there are any additional problems or further queries, please do not hesitate to contact us.

    Have a nice day!
    Best Regards
    Gearbest Customer Support At :09/10/2014 01:29:22 AM
    Dear xxxx

    Thanks for your message and inquiry.

    The answer is YES.
    we can refund you the differnce price 10USD($161.89-$151.93) after send your package out.
    Please wait for it.

    Have a nice day!
    Best Regards
    Nydia
    Gearbest Customer Support At :09/16/2014 04:42:02 AM
    Thank You Nydia.
    Looking forward to receiving my product
    Gearbest Customer Support At :09/16/2014 12:04:07 PM
    wait a minute I thought this phone had already shipped? i;e9 (ref)….Dear xxxxx,

    Thanks for your message and inquiry. we sincerely sorry for not shipping your package yet.

    We have sent your package to carrier company.
    -“Carrier company will send it out today or tomorrow”
    Please wait for it.

    If there are any additional problems or further queries, please do not hesitate to contact us.

    Have a nice day!
    Best Regards
    Nydia… Im just sayin that message was on sept 10,2014 6 days have elapsed.4 working
    Gearbest Customer Support At :09/16/2014 11:49:44 PM
    Dear Louis,

    Thank you so much for contacting us.

    Due to business expansion, our existing warehouse capacity has been insufficient to meet the needs of the business.
    So we are moving to a larger warehouse these days to meet the increasing demands of all our valued customers .
    In this situation, it may cause a delay on dispatch and we wish to apologize for any inconvenience that may be caused.

    We are willing give you 6% discount (discount code : MAXY )for your next buy as way for compensation, please wait for 1-2 days.

    Thank you again for your valued support and understanding.

    Best Regards
    Nydia
    Gearbest Customer Support At :09/23/2014 09:10:43 AM
    It is 09/23/2014 coming up on 30 days since my order was paid for…. expedited shipping …..
    when can i expect delivery…. soon I hope… 5 working days since our last correspondence. please advise me on how to proceed. thank you
    Gearbest Customer Support At :09/23/2014 11:19:31 PM
    Dear xxxxx

    Thanks for your message and inquiry. we sincerely sorry for not shipping your package yet.

    We have sent your package to carrier company.
    Carrier company will send it out today or tomorrow.
    Please wait for it.

    If there are any additional problems or further queries, please do not hesitate to contact us.

    Have a nice day!
    Best Regards
    Nydia
    Gearbest Customer Support At :09/25/2014 05:13:29 PM
    Only $135.99 For CUBOT S308 5.0” IPS 2GB RAM 16GB ROM 3G Smartphone!
    ends Oct 31, 2014 10:10:0027 days37
    Coupon Code: GBS308http://www.gearbest.com/cell-phones/pp_67022.html has my phone shipped yet?

    Main Features:
    Brand: CUBOT
    OS: Android 4.2
    CPU: MTK6582
    Cores: 1.3GHz, Cortex-A7, Quad Core
    GPU: Mali-400 MP
    RAM: 2GB RAM
    ROM: 16GB
    Screen type: IPS
    Screen size: 5.0 inch
    Screen resolution: 1280 x 720 (HD 720)
    Back camera: 13.0MP
    Front camera: 8.0MP FROM GEARBEST SITE!
    Gearbest Customer Support At :09/25/2014 10:31:04 PM
    Dear Louis,

    Thanks for your message.

    We sent it to carrier company and we are asking for more information about your order,please wait for it.

    Best Regards
    Nydia
    Gearbest Customer Support At :10/01/2014 02:48:45 AM
    5 days is long enough. if you sent it to the carrier company on 09/25 then there should be word
    as to its location. 31 days has passed since you received payment. need I remind you “expedited” shipping! I should have received the phone weeks ago! As Frustrating as that is, I would be happy to see a tracking number. Thank you.

1 2 3 123

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