3.23/5
3.23/5   (based on 43 user reviews)

Find Quality Wholesalers, Suppliers, Manufacturers, Buyers and Products from International Trade Site. Wholesale Products from China Wholesalers at Aliexpress.com.

AliExpress brings you quality products at wholesale prices on even the smallest orders. With minimum orders as low as 1 item, secure Escrow payment, and express delivery with full tracking, AliExpress really is your one-stop-shop!
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All Customer Reviews (46)

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  • 1/5
    (1/5) Reviewed by W Z on February 4, 2017 #

    I’ve purchased a lot of stuff from Aliexpress over the last two years. A lot. I have only had a few problems. Complaints are sent directly to the vendor, and most will resolve the issue via refund or replacement. I ran into two vendors that gave me nothing but email promises. One was a company called “pickitup”; it was a $2 item, they said they would send a replacement but never did and just gave me more promises every time I emailed them. I gave up and just wrote it off. Later I ran into a company called “Aisiteru Ann”. The item in question was a USB microscope and it would not produce an image. They kept telling me to use a different PC, a different version of Windows, they gave me links to various microscope/webcam software, and so on. Neither I nor any of my friends could get it to work. The cost was over $10 so I filed a complaint with Aliexpress customer service. They sided with the vendor and gave me nothing! Aliexpress is the main reason that I voted for Donald Trump!

  • 1/5
    (1/5) Reviewed by GIROUX André on January 9, 2017 #

    Bonjour,
    A réception de la commande, je constate des produits abimés, des traces de chocs, je fais une réclamation avec photos à l’appui. après étude du dossier, on me donne tort, sans plus de détail, pour eux, il est normal de vendre des pièces défectueuses.
    Depuis, mon compte est fermé et j’achète chez d’autres fournisseurs plus sérieux.

  • 1/5
    (1/5) Reviewed by Capretti on April 27, 2016 #

    I buy a grill for my jeep but the product are stop by the custom and return to the seller.
    Aliexpress tell me I don’t made the document of custom ?????
    I never receive the product and my money.
    Don’t buy by aliexpress.It’s not a good deal.
    When you speak with aliexpress it’s a robot.
    And you have any protections.

  • 3/5
    (3/5) Reviewed by Ezra on January 22, 2016 #

    I received a defective item from one of their sellers, We had a lot of back and forth in which the seller denied there was an issue, ultimately the seller’s only solution was for me to ship back the defective merchandise to China at my expense for a refund of the original purchase price only. This would have meant I would have been out close to $20 US for shipping. I eventually had to escalate this and have Ali Express arbitrate a solution. I was refunded 12% which I thought was unacceptable I wanted a new properly functioning item without paying anything more for it. I have purchased other small things from other Ali Express sellers and had no issues. I will never buy anything from Ali Express for more than $20 US total because that is the most I’m willing to risk on their poor return and exchange policies. Read the fine print, none of their sellers offer return shipping for defective merchandise.

  • 4/5
    (4/5) Reviewed by Andrea on February 14, 2015 #

    I had purchased a few things on Aliexpress in the middle of February days before the CNY holiday. My parcels are still saying goods awaiting shipment. Why couldn’t the suppliers ship my parcels before they left for the CNY holiday? Now I have to wait longer than what I should be waiting. I swear I will start to appreciate what I do have now and wash my hands of ever visiting and shopping on this site.

  • 1/5
    (1/5) Reviewed by Andrea on December 6, 2014 #

    I have just been cheated of 15 €.
    the seller has the wrong address the parcel is returned back and the payment was sent.
    custome care is in English and “speaks” with a ROBOT.
    Result: no explanation and money lost …….. you do

  • 5/5
    (5/5) Reviewed by umegroup on November 2, 2014 #

    AliExpress 11.11 Shopping
    The World’s Biggest Shopping Event. Millions of items at 50% off!Spend US $99, Get US $10 offSpend US $199, Get US $20 off.24 hours only.
    http://goo.gl/9Cr69b

  • 5/5
    (5/5) Reviewed by Serena on September 25, 2014 #

    Few years ago I started buying on this site, and I love it!
    The prices are really cheap and I always got all the goods, obviously waiting for a bit of time (one month to nearly two ones, and I’m talking about dozens and dozens of orders). However, if the goods do not arrive within the time limit set out, you can ask for a refund.
    I find it really well, since I discovered this site I stopped to go shopping in city stores. Just shopping online!

  • 1/5
    (1/5) Reviewed by vanessa cecchinato on April 9, 2014 #

    HAD ORDERED A MASCOT OF ALEX THE LION OF MADAGASCAR AND I AM GETTING A SNOWMAN MIX BETWEEN A RABBIT A BEAR, AND THE EARS THAT SEEM TO BE THE HORNS OF A BULL NOTHING TO DO WITH THE PHOTOS THAT SHOWED .DO NOT BUY FROM THIS SITE IS A FRAUD

  • 1/5
    (1/5) Reviewed by vanessa cecchinato on April 9, 2014 #

    Traduzione umana

    Traduci

    I HAVE NEVER RECEIVED THE ORDER I HAVE PAID WITH CREDIT CARD .CONTINUE TO TELL ME TO HAVE PATIENCE, BUT HAVE NOW PASSED 3 MONTHS .THE TRUTH IS THAT MANY CONTAINERS ARE STOPPED IN DOUANA BY THE CUSTOMS AND IF YOU HAVE THE misfortune THAT YOUR ORDER IS YOU MAY BE CERTAIN THAT YOU HAVE THROWN AWAY THE MONEY.BED BED EXPERIENCE DO NOT BUY FROM THIS SITE ARE CHEATERS LEGALISED

  • 4/5
    (4/5) Reviewed by Carlos Pelaez Moreno on January 31, 2014 #

    Compre unas memorias de 512 GB y son un desastre son falsificadas. inservibles. Pero otros productos que compre como una tablet y un disco duro de 2 TB salieron bien, en conclusión creo que mas lo bueno que lo malo de Aliexpress solo que deberían elegir mejor a los vendedores.

  • 1/5
    (1/5) Reviewed by Laszlo on January 27, 2014 #

    The Buyer Protection is SELLER protection. When you get SCAMMED by a coning seller, Aliexpress takes the sellers part and closes the discussion, giving you no way to rectify the case or get refund.
    Once you sent it, YOU NEVER GET YOUR MONEY BACK !!!
    Never risk money you are not prepared to lose!

  • 1/5
    (1/5) Reviewed by IVREO on January 19, 2014 #

    First, i’m sorry, my English isn’t good.

    AliExpress degenerates, does not respond claims not involved in the abuses of sellers.

    My case:

    I bought a smartphone: http://www.aliexpress.com/snapshot/268946498.html . Following the problems that occurred with the sale of this product , the seller has changed the information on their website

    I received the device and was broken: the device connected to the grid, not recharged, and if I connect it to the computer does not detect it. I bought another cable, but the problem is the same. Once the battery is exhausted, and has not been charged more, so that the device is completely unusable.

    I have opened a dispute and AliExpress team has closed the dispute without giving me any solution. I was unable to contact the claims center in any way.

    The information from the seller says the device is a Goophone but not true. I asked a question to the manufacturer Goophone and replied that this model is not a Goophone.

    I believe that AliExpress is degenerating, would have to be more careful with customers and check that sellers are honest, otherwise it will become an organization of scammers.

    Aliexpres has grown and has forgotten the customers. Although so far you’ve you were lucky, you’ll soon be in trouble. In AliExpress many scammers are hiding.

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