1/5
1/5   (based on 4 user reviews)

HeleneBridal.com offers wedding dresses, bridesmaid dresses, prom dresses, flower girl dresses, evening dresses, mother of the bride dresses, quinceanera dresses and accessories etc.

Helene Wedding dress Co., Ltd. (HeleneBridal.com) is a professional bridal dress manufacturer located in China. HeleneBridal offers a wide range of elegant Wedding Dresses, Bridesmaid Dresses, Prom Dresses, Flower Girl Dresses, Evening Dresses, Mother of The Bride Dresses, Quinceanera Dresses, in different styles. The fabrics are Satin, Chiffon, Organza, Tulle, Taffeta, and Georgette, etc.

Contact Information:

Address:
Suzhou, China

Tel: +86-21-31266486

Payment Methods: PayPal, Western Union, MoneyGram, Wire Transfer

Shipping Methods: DHL, UPS, FEDEX, EMS

Domain Name Register Date: 2008-05-04

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All Customer Reviews (4)

  • 1/5
    (1/5) Reviewed by murphy on June 19, 2015 #

    If you are reading this, you most likely made the same mistake I did by ordering from Helene Bridal. My daughter wanted a prom dress and couldn’t decide between two so we ordered both with the intention of returning one. THE DRESSES RUN SMALL! There really is NO RETURN POLICY! I was told, when requesting an address for the return of both dresses because there is no paper work included with the items, that I should probably sell them in a local store because most likely the dresses would be lost in transit (back to China) and I wouldn’t receive any money, plus I would be out two dresses! NEVER, EVER AGAIN! Worst on line order I have ever experienced!!!!

  • 1/5
    (1/5) Reviewed by Eedsek on September 14, 2012 #

    I’ve had personal experience with them, none of it good. I ordered 7 bridesmaids’ dresses in burgundy, and they made them in RED. They offered me $100 as compensation! I’m supposed to change the whole wedding and eat their mistake. I also ordered a completely custom dress from them, sending them pictures of what I wanted, along with my measurements. I put a shoulder-to-shoulder measurement of 15.75 inches, and the dress they sent is 13 inches across the shoulders! As you might imagine, I can’t even zip it up! They deny that they mis-cut the dress, and refused to refund my money. Fortunately, I had paid with a credit card that refunded me anyway, though the other $850 appears to be a total loss. Their dresses are, in fact, well made. My daughter’s wedding dress is beautiful and will fit fine with a few modifications, but I would advise everyone out there to shop somewhere else……….anywhere else. Their customer service is basically zero.

  • 1/5
    (1/5) Reviewed by mandie23 on September 9, 2012 #

    I got a dress that was the ugliest dress I have ever set eyes on! They stole the picture on the site from DessyGroup and claim those are thier models. With a section on the site about the models! I was able to get 50%discount after complaining for days! Sent pictures and all. Only reason I didn’t ship it back is because I lost less money keeping it because shipping would have cost me another $70 on top of the $30 in shipping to get the dress. DO NOT ORDER FROM HELENE BRIDAL! I can not believe they are allowed to get away with this!

  • 1/5
    (1/5) Reviewed by Arlene on September 4, 2012 #

    I bought a dress from Helene Bridal in May 2012. I received it, but it didn’t fit. I contacted the company. They said to return the item and gave me the correct address. I returned it, they received it but never made a refund. I have attempted to contact them by email twice, but have received no reply. I suggest never ever doing business with this company. I should have known better!

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