3.57/5
3.57/5   (based on 82 user reviews)

TBdress.com offers wedding dresses, evening dresses, special occasion dresses, bridesmaid dresses, prom dresses, flower girl dresses, cocktail dresses, mother of the bride dresses, homecoming dresses, groom wear and accessories, bridal accessories and so much more.

TBdress.com is an online store that offers a wide collection of stylish and exquisitely designed dresses. The categories include wedding apparel, special occasion dresses, women’s clothing and so much more.

Contact Information:

Address: N/A

Tel: +86-10-62904338

Payment Methods: PayPal, Western Union, Bank Transfer

Shipping Methods: EMS, DHL, TNT, UPS

Domain Name Register Date: 2010-12-17

Coupon Code:
Pre Halloween Day Sale: $5 Off Over $69 with Code: Hallo5, Buy Now! Valid Time: 10.10-10.23!
End Date: 2017-10-23

All Customer Reviews (97)

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  • 1/5
    (1/5) Reviewed by Jane on January 11, 2013 #

    The dress was not anything as shown in the picture. The quality was not as depicted. The fit was poor (and I am an easy size 6).

    I immediately contacted TBDress and advised that I wished to return the dress. No response. I went on their website and did a ‘chat.’ I was advised that they would handle my matter in time and to wait. I sent multiple repeat emails. No response. When I stated I would file a complaint with my credit card company and with PayPal, I received a response that I should give the dress to my ‘sister as a gift and that she would be very happy to receive it.’

    The bottom line – they stated my complaint was no reason for them to accept the dress back; however, they would give me a discount on future purchases.

    Chalk this up to bad luck. I can only warn others to proceed cautiously with this site.

  • 1/5
    (1/5) Reviewed by rkenji on November 22, 2012 #

    I ordered 5 bridesmaid dresses which cost me almost 600 us dollars, they said i would be receiving them in about 2 weeks, now i get an email saying they didn’t pass quality inspection, and when i asked about and exact date they said they don’t know so i decided to go online and check for scams. i found the page and guess what? my predictions were right!!!

    So i send an email saying that i want full refund and the representative said i will only receive the 100 dollars of shipping. Which is completely ridiculous when I HAVENT EVEN RECIEVED THE DRESSES!!!!! They don’t even have terms and conditions to which one agrees to in case anything goes wrong!!!! DO NOT ORDER FROM THIS SITE they have false advertisement they’re phones don’t work and from what I’ve seen online they do not make the same dresses they promote online!!

  • 1/5
    (1/5) Reviewed by Jessica Ponder on November 12, 2012 #

    I just wanted to thank everyone for writing their reviews I was aboutt o place my order for 6 dresses when I decided to read the reviews! Thank you so much!

  • 1/5
    (1/5) Reviewed by Jack on October 27, 2012 #

    We ordered a dress from tbdress for my daughter. When the dress arrived it had a rip in the seam and did not fit at all. Also the zipper was sticking and very hard to zip. Also the dress was of extremely poor quality.

    When we tried to return it, they said we could send pictures of the problems. I sent a picture of the rip and of the zipper stuck. They said that it passed their quality control before being shipped and we needed to pay to have it fixed, the rip was not enough of a reason to return it.

    They also wanted pictures of us measuring the dress in total detail and then measuring our daughter in the same detail. No way! They are not getting a close up picture of my daughter’s breasts!

    We are now trying to go through our credit card company to get our money back. But we have a feeling that in the end we will be stuck with an extremely cheap dress that fits no one here and still pay over 200 dollars for the experience.

    Please do not order from them!!! I wish we had seen this website before we ordered.

  • 2/5
    (2/5) Reviewed by yank on October 22, 2012 #

    We ordered our Doughters wedding dress through TB Dress as most weddings are on a budget, We got the dress on time however upon inspection we found many black marks, red stitching missing, and dis coloration on the dress as if it picked up the red stiching, and as if an area had been stiched then removed.

    We sent pictures to TB Dress and they came back and asked that we take the same pictures in the sun light, as if this was going to make the issues go away. We did just as they asked. they emailed me and said they would give me $5.00 back LOL

  • 1/5
    (1/5) Reviewed by Eaven Poff on October 11, 2012 #

    PLEASE DO NOT ORDER FROM THIS COMPANY!!!!

    I purchased a wedding dress from TBDress.com and when I received it, well after the delivery time period that they had promised the quality of the fabric was very cheap and the size was way too small. I had given them my exact measurements and the normal dress size that I wear, however, the dress I received was approximately 2 sizes too small. I immediately sent an email to inform them of my concerns and they asked repeatedly for me to send different photos of the dress and my measurements. After countless emails going back and forth (1 month), they informed me that it costs too much much to pay for me to ship the dress back and send me a replacement dress with the correct size. I am now left with a poor quality made wedding dress that I can never wear.

    This experience really ruined the excitement of looking for a wedding dress.

  • 1/5
    (1/5) Reviewed by Rhinali on October 5, 2012 #

    TBDress I order a dress for my bridemaid in sky blue and they decided to send me lavender. I emailed them for over a week and they email me back a smart remark for the first time as if i owed them some money. My husband grandmother always told him”The best sense is brought sense” and I brought those sense.. Here is the copy of their email and what they had to say ”

    Thanks for your message and a good day to you.

    Please do not return any items to us without our permission,otherwise we have the right not to hand your case as our policy ,thanks

    We would like to try our best to help you out.But up till now you haven’t sent us any pictures to show the issues on your dress.So we wonder could you kindly send us the pictures now?You can just send us the pictures as ATTACHMENT with your email,the format for your pictures should be JPG,then we believe we can receive them,we’ll see what we can do for you.

    We apologize sincerely for the inconvenience we have caused to you,your kindly understanding will be highly appreciated,thank you so much.Looking forward to your reply.

    Best regardsCindyCustomer Service Department

  • 1/5
    (1/5) Reviewed by osuargan on September 25, 2012 #

    i had bought a dress from this company and once i received this it was nothing like the pickture they had advertized on there wbesite, i had emailed the company for a refund as i was so disatisfied from the dress and the money i had spent they keep sending me the same email every time i try to get an answer on my refund and blow me off i am really tired with the lack of response and co-operation from the company after spending $100 on the dress plus to get made and delivery = $136 au i would really like some one to help me get my money back as the producted advertized is nothing like the items customers are receiving me included

  • 1/5
    (1/5) Reviewed by Steele on September 6, 2012 #

    I ordered a dress for my daughters Year 10 formal direct from the web site. At no time did it say it was a special order so I presumed it was a stock item. When it arrived it looked more like a fairy outfit than a formal frock. The tulle overlay was crushed and about 4 inches too long for the underskirt which was also long. The zipper in the back of the dress was not centered and very hard to raise and lower (my daughter is a trim 48 kilo’s so its not because she is overweight). The sash was only held on by four single stitches and hangs down when the dress is on.

    I sent them an email on there web site and waited, no reply. I sent another email and when I got no response I sent an email from my home email asking them why they did not answer there emails. I have all the emails saved on my computer, the response when received was that I needed to send pictures, which I did. They came back with the dress is very beautiful I said that it was not as ordered and demanded a return authorisation number as per their policy on the website. They have refused. I then filed a complaint with Paypal who have not been able to do anything. TB Dress have so far offered me $5.00, $10.00, $20.00 and finally offer of $35.00 to drop the claim – but I am refusing as they sold inferior product. I have also told Paypal I am not happy that they will not stop this kind of trader.

    My details are (Personal Information Removed) and my name is Christine Steele

    I do hope you can help and stop this kind of robbery happening.

  • 1/5
    (1/5) Reviewed by rumphen on September 5, 2012 #

    I order two dresses for my daughter’s wedding. I was planning on keeping both one as a back up. Unfortunately I cannot wear either. One dress was sent to me in the wrong color and the other was just too big. I tried disputing with pictures and both disputes were denied with no reason given. I would think twice about ordering from this company. I was going to send them back any, and found that the shipping was nearly as much as the dress (CHINA).

  • 1/5
    (1/5) Reviewed by rip off scam on August 31, 2012 #

    This company is a complete unethical rip off scam. They sent me a dress completely different from what was advertised and told me to be happy about it because it was beautiful and the repairs needed were minor!!! I am so discusted as I just got this news 5 wks before my wedding it took them two months to send it. Please do not buy from this company they are ripping us Americans off selling us false hopes.

  • 1/5
    (1/5) Reviewed by Madonna on August 25, 2012 #

    I purchased an Ivory wedding gown with a taupe satin sash from TBDress.com. The dress came and it was obviously a very poor imitation of the dress pictured on the website. First the lace was very poor quality, the size was not close to being correct and the sash was a bright yellow not even close to taupe(light brown). I contacted TBdress immediately via email and their response was that I needed to “prove” via pictures or video that they did something wrong and then they would authorize the return of the dress. I sent them pictures and they complained about the lighting saying I had to have a picture in bright sunlight. I took the dress outside and photographed it and sent it. Still the company refused to allow me to send the dress back for a refund. I cannot use this dress and have now had to spend additional monies to purchase another dress for my wedding.

  • 2/5
    (2/5) Reviewed by melani on August 24, 2012 #

    I just say it is not good on my mind ,women can buy dress from other shop ,like Micaroo.com

  • 1/5
    (1/5) Reviewed by cei on August 23, 2012 #

    My review is for all the women who are thinking to order a dress or other products from tbdress website. I ordered a dress online from these guys. I picked the dress…of course no flaws in the pictures. I checked the returning policy and they got my trust and made the order. The dress arrived on time but it didn’t matter. The dress was horrible. A lot of defects which a professional tailor shouldn’t do. It is true, they are not professional…there is no brand name involved, and the price is good. So what? If the dress ugly and all the finishes and bad quality…doesn ‘t meters…you still lose your money and hate the idea wearing the dress the way she is. Probably they will send you to do the alterations by yourself as they did with me. You will pay for those more than you will pay for the dress, so what is the point? I explained to those guys that a woman should be proud wearing a evening dress not trying to hide its defects. Anyway, knowing about their returning policy I try diplomatic as I could to work with them and ask for a refund. Nobody cared about my problem. The refund…FORGET ABOUT IT! It is a big lie. Although I send the all the pictures with the flaws…they still continued, after 15 email ….to tell me that my dress in beautiful. They take your money, play with your nerves and ignore your wishes as customer. There is no such CUSTOMER SATISFACTION. You will get a product with a lot of defects and this product will not make the money you pay. They offered me $10 and later $15 to keep my dress. They couldn’t get i . I wouldn’t ever wear the dress. For me the dress is just garbage which cost me $200. So I tried, and tried and tried to make them to understand I didn’t love the dress the way she was and more than this and I would never try to convince someone else to buy it…it was like lied someone else exactly like they did with me.

    Anyway, think twice before ordering.

    I should mention what kind of problems my dress had:

    – my model had the chiffon on front cut…and the vertical edges were so crooked like a drunk person did it.

    -the dress had a few oil stains – very visible

    -the chiffon underneath was not edged and you could see the threads through the fabric…so unprofessional…unravels threads

    – Let’s no talk about the stitches around the zipper…hideous….

    The dresses look good in pictures. The price they have is good…but the quality – there is nothing like this. And more than this…they are not professional people. They lie to you and they treat like you are stupid…They repeat the same thing over and over without listening to your concerns. If you want to lose you money, get a hideous dress and no refund for you available than this is the place to order. But please don’t do it. Respect yourself .

  • 1/5
    (1/5) Reviewed by sumbery on August 23, 2012 #

    I found TB Dress when shopping online for a dress for my 21st. I had not seen any of the bad reviews or warnings about the site previous to finding them online. I found a dress which was apparently on sale and purchased it with pay pal. I had accidentally entered the wrong email address. When i contacted the website about it the email in reply was in very bad english and started to get me worried. I received the dress almost 2 months after the money had been taken from my account. The dress i received looks nothing like the photos advertised on tbdress.com. It is the cheapest, tackiest, most disgusting dress ive ever seen. On the invoice attached to the package the declared value was stamped $45, how this is true when it cost me $209.76, i dont know. I complained within my account on tbdress.com sending photos and expressing how disappointed i was with the dress. I later tried to access their site to see if there had been a reply to find i can not even access the site or log in anymore. Im extremely disappointed and angry that they could just take my money like, its just not right, its theft, fraud and false advertisement.

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