2.06/5   (based on 86 user reviews)

Romwe.com offers T-shirt, dress, skirt, jeans, jewelry, shoes, bags, jumpers, coats and so on.

Romwe.com, established in 2009, a latest high street fashion online store.

Contact Information:


Tel: +1-888-969-8881

Payment Methods: PayPal, Credit Card

Shipping Methods:

Domain Name Register Date: 2009-11-05

Coupon Code:
Get $20 off for orders over $159 at ROMWE.com.
End Date: 2017-04-03

All Customer Reviews (102)

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  • 1/5
    (1/5) Reviewed by Gill on March 31, 2017 #

    My order took a long time to arrive (if I recall correctly about a month)
    When it did arrive it was of poor quality, badly made and the sizing was a lot smaller than advertised making it totally unusable. Romwe insisted that I measure the items and photograph my measurements to prove that I was not lying !!!!
    After sending the photos they agreed to send me a return label. After a two mile walk to the post office I was told that the label that Romwe had supplied was not accepted in this country.
    After many conversation with Romwe they finally agreed to issue the refund only to receive about £6 for goods which I have paid nearly £20 for. Despite numerous conversations they are still refusing to budge stating that it is my fault as I am outside their 30 day return police (the fact that the Incorrect return label arrived after the 30 days seems to have escaped them, the fact that they have still not sent a correct return label has also escaped them.
    I intend to spread the word as far as possible regarding Romwe’s dishonourable approach to business and keep spreading it.
    The cost of these items came out of my daughters Christmas money – a company that rips off a child has no honour

  • 1/5
    (1/5) Reviewed by steve on October 29, 2016 #

    I just ordered 4 items from ROMWE, 3 hooded jumpers and
    a woman’s jumper, they arrived but the items would only fit
    a six year old and a 4 year old, when I got in touch to complain
    I was told “the jumpers are a size to fit Asian adults” what a
    load of rubbish, they would not pay for postage and were not
    interested in my complaint, Do Not Buy,

  • 1/5
    (1/5) Reviewed by Amy on October 20, 2016 #

    Cheap clothing. No tags. Awful fabric. If you return the clothing, they deduct the shipping charges from when you purchased the clothing. Takes forever to receive your refund. Never again will I order from this company.

  • 4/5
    (4/5) Reviewed by Mary Dowdell on July 29, 2016 #

    This is the worst for returns I just want to return the items that do not fit my daughter and it is like pulling teeth. No phone number or address!!!!

    • Replied by Mary Dowdell on July 29, 2016 #

      This was my review I had to click something wrong because that should show 0 stars!!!

  • 2/5
    (2/5) Reviewed by HannahEvelyn on July 12, 2016 #

    This was my first time shopping at Romwe I have mixed feelings about it. To simplify things, I’ll make a list of pros and cons.

    ~They lured me in with a 60% discount. At checkout, there was no such discount. Don’t fall for it! Too bad for me, I bought my shirts anyway.
    ~The quality is like that of Rue21, except the sweater– DO NOT BUY THE SWEATERS. They look soft bc they are but they will also fall apart in your hands.
    ~I paid $4 for shipping that would take 3 to 8 days. It took two weeks.

    ~These shirts are cute as heck! I was skeptical of the “one size fits all” items but they have a comfy-big fit which I like (I’m 5’2 and small framed).

    All in all, if you don’t mind waiting for the unique, cute, but cheaply-made items, go for it! But I won’t be buying from them again because my sweater fell to pieces (even though I think I can patch it up.).

  • 2/5
    (2/5) Reviewed by Shylynn on April 23, 2016 #

    I ordered a bralette, a body suit, and a hoodie from Romwe. Shipping was good timing, packaging was generic. But the bralette and body suit were very large and the model wasn’t wearing that big of a clothing item. They were both one size fits all deal, which didn’t work out. Also quality of the clothing wasn’t great, however not terrible. I will wear the hoodie.

  • 3/5
    (3/5) Reviewed by Sharon Was on January 21, 2016 #

    The only things I feel safe buying from this site is their purses. The sizes are way off and their sweaters are very cheaply made. I wore one sweater and the entire side ripped out. Refunds and exchanges take forever and they give your a hard time with the ticket process they have. The life of the ticket is extremely short and by the time you send the merchandise back, the ticket is expired and you lose out. They do not give you enough time for the return to reach them. I feel this is a scam to keep both the merchandise and the money you paid for it. Don’t bother returning anything its futile. Merchandise does not arrive as promised so you must wait at least 4-6 weeks before receiving your order. I feel some of the operators do not or cannot speak english so it is hard to communicate. If you want to be disappointed, buy from this site, otherwise hang on to your money.

  • 1/5
    (1/5) Reviewed by Mel T Rose on December 31, 2015 #


  • 1/5
    (1/5) Reviewed by Cathy on December 22, 2015 #

    The romwe website lured me into making an order with a 60% off all first orders discount. When I tried to use the code, it would not work and only gave me a 55% discount. After I contacted them multiple times, they refused to refund me the 5% difference even though it was an issue with their own coupon system. When I received my package (3 weeks later), some of the clothes weren’t even in the right colour and does not at all reflect the design. Terrible customer services, terrible products. I will never be using them again. Don’t make the same mistake.

  • 1/5
    (1/5) Reviewed by natalie on December 16, 2015 #

    my item says its been shipped, but the tracking company doesnt have any record of my order. No one order from this website.

  • 3/5
    (3/5) Reviewed by Cindy Wilson on December 15, 2015 #

    Order 12/5/2015, still haven’t received it.
    The tracking number doesn’t work. So I guess just like ripping your customers off. I will publish this in face book to make sure no one else buys from u

  • 1/5
    (1/5) Reviewed by Dot Kilgore on November 30, 2015 #

    Never again. The price, quality and shipping are good. The sizes are for very, very small adults or maybe this is a children’s clothing store. If you are a size Small and order an XL or Large, you will probably be happy with your choice.

  • 1/5
    (1/5) Reviewed by Sally Edwards on November 30, 2015 #

    Absolutely appalling in every which way.

    I placed my order on the 1st November, we’re now on the 30th…

    I purposely paid enough to qualify for express delivery (which is expected to arrive between 5-8 days) therefore spending over £70.

    On day 14 I contacted them for an update, waiting 24 hours between each reply – still no sign.

    On day 24 I sent a message for an update on tacking information to which the reply was
    ‘It has been delivered to a post office’
    – no card through my door to say they had tried to deliver but I wasn’t in, collect from blah blah blah.

    Then I was told to ring around all my local post offices to find out which one it was at.
    I did this to no avail.

    I then drove to my local post office and sorting office and they don’t even recognise the tracking number!

    I’ve asked for a refund 3 times now, they just ignore me and tell me its a ‘A’ post office…

    Never again will I use this company.
    I’ll also be telling other not to either.

    It’s a con!

  • 1/5
    (1/5) Reviewed by Destiny on June 23, 2015 #

    I placed my order on June 10th , it is now June 23rd. I have not received no shipping or tracking info about my order. They do not have a customer number to call and everything is communicated by submitting a ticket, which they take forever to send a stupid response that still doesn’t answer the question at hand! Had high hopes for this site, but never again will I even attempt to order anything else EVER!

    • Replied by Dot Kilgore on November 30, 2015 #

      Wish I had found the review site before I placed my order. I agree, terrible

  • 4/5
    (4/5) Reviewed by Michelle on June 17, 2015 #

    This is my third Romwe order. I am not a paid reviewer like all of the great reviews posted by men who always seem to buy their girlfriends a dress haha. I am going to break this down by pros/cons.

    – SIZING. Apparently Asians have no ribs, because none of my bra tops fit well, but this is also my bad because I did not take measurements prior.
    – SHIPPING. This is not a con to me, but may be for others. Do not order things if you expect them soon or need them asap. I expected 2-3 weeks for shipping. I’ve never had an order go over 2 weeks and I have received some in as little as 4 days.

    – cute clothes
    – quality is the same if not better than Forever 21
    – cheap or free shipping costs (unlike Sammydress or Sheinside)
    – inexpensive clothing!!! I have saved so much money shopping here


    – customer service. I had written them about some items that didn’t fit. The typical Romwe response for returns or exchanges is: it’s so expensive to ship back, would you like a 60% off coupon instead? and my answer is always yes to that.

    My experience has been good. I usually give the stuff that doesn’t fit away without feeling salty, but I could see how some would be upset wasting the money. I love Romwe, will be back.

    • Replied by Mary Schwartz on November 23, 2015 #

      I agree with Michelle…..I am a frequent buyer at Romwe and love every item that I have purchased. Quality made and I am really careful with the sizing as Michelle had mentioned.. When I first started shopping the size chart was all in cm., this frustrated the hell out of me and I sent a email, and soon the size chart was revised to include US and other countries sizes. I receive my packages well wrapped and usually it takes less than two weeks. I like that they offer Paypal and other means of payment. Their items are trendy, one of a kind and fun, best of all are the prices,,and if it doesn’t fit, which I have not had the problem with, I have a friend who is always waiting with arms wide open.

    • Replied by pauline on July 30, 2016 #

      have bought any of their sweaters, i want to buy a sweater from there but people say its cheap quality.

    • Replied by pauline on July 30, 2016 #

      have bought any of their sweaters, i want to buy a sweater from there but people say its cheap qualit so yeah

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